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Our base platform is Magento (open source version). We used a square extension but had to customize through their app dev platform to enable for multi-store functionality.
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Follow up on this thread. I switched our ecommerce merchant processing to square. Better rate and I get the refund fee again. It was a tricky developer integration but we were motivated.
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They are now going to enforce this beginning in October. It should be noted that many other payment processors do not keep the fee contrary to Paypal's statement of this being an industry accepted practice.
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