PayPal Community

...just to add that this case was found in my favour and my money was refunded, rightly so... ... View more

...i've been using paypal for years and a couple of times i've had to open a case when i've not received items or the items received weren't as advertised...this is the first time i've had such problems with paypal for much the same complaint...i've come across quite a few complaints about the way paypal is handling buyers' cases now so i will be closing my account with them when/if my current cases are terminated...as for researching a website before buying something from it, i quite agree i should have done so, i usually do, so my bad...i didn't think trying out an apple app would be a shady thing to do, especially when they guaranteed they wouldn't take any money from my card until after the 7-day trial...i have no proof of this because i received no notification either from apple or paypal...i won't be fooled again!... ... View more

...i have a similar problem with an app that i downloaded for a '7-day free trial' which i cancelled before the 7 days were up...but i seem to have paid for the app as i was asked, by apple, to give my credit card details - something i normally don't do...i wish i hadn't as the app was definitely not worth it...i have a case opened with paypal but i doubt i'll get my money back...i also got an email from paypal from an email address which is 'no longer valid'...something is going on as paypal was never like this in the beginning, now it doesn't seem to be on the side of the buyer...i'm not going to maintain my paypal account once outstanding cases are resolved - i have two now and the resolutions won't be in my favour!... ... View more

...sounds like paypal is not working for us, the buyers, so after my current dispute is settled one way or the other, i am closing my paypal account...it's a pity because paypal has been very useful in the past but something has changed and it is no longer viable for us, the buyers, imo... ... View more