PayPal Community

I have a supplier in Korea who complains that the exchange rate from US Dollars to Korean Won is much less than when we do a bank to bank wire transfer. Can someone shed some light on this topic for me?   For example, on the last transfer many months ago, they said that the exchange rate from Paypal was 1076.906  vs 1101.40 when we sent US Dollars directly to their bank.    Is it true that Paypal's exchange rate is not competitive with others? Or is it possible that the supplier isn't taking into consideration the 3.9% fee for receiving the money by Paypal? ... View more

Customer purchased an item several 6+ months ago via Paypal.  Just within the past few weeks, they've written in to notify of a manufacturing defect and sent a photo of said defect.  Seller responded and presented several reasonable solutions. Seller offered a replacement item, as well as a refund as options.  If item is replaced, seller would pay shipping of replacement item to customer.  However, customer is unwilling to pay the shipping fee to return the possibly defective item to the seller.  After 6+ months of enjoyment of the product, is it not the customer's responsibility to pay return shipping for return/repair/refund?  The item is used, seller doesn't know if customer is even telling the truth.  Paypal's position? ... View more

Seems that the correct way to record Paypal fees in Quickbooks is to have a bank account called Paypal and write checks from that account for the fees. I'm finding that this is a pain in the butt to do for each order.   I'm thinking about withdrawing once per month instead of every sale. This would allow me to write a check for all the fees charged in a month and then do a withdrawal to my bank.    Question is - is there a simple way to get a monthly fee report? ... View more