Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in

Le Forum de la communauté n’est pas disponible pour les nouveaux messages ou les réponses; les articles précédents restent disponibles pour vérification. Afin de connaître les options d’assistance complètes, rendez-vous sur PayPal.com/HelpCenter

Si vous souhaitez signaler du contenu illégal et contraire au Règlement sur les services numériques de l’Union Européenne (DSA), veuillez cliquer ici.

since ‎Aug-05-2019
Country: Mexico
Type: Personal
Nazgwen
Nazgwen
New Community Member
1
Post
0
Kudos
0
Solutions
Your PayPal Anniversary
Active
View all
Latest Contributions by Nazgwen
  • Topics Nazgwen has Participated In
  • Latest Contributions by Nazgwen

Trouble setting up a new personal account

by Nazgwen in My Account Archives
‎Aug-05-2019 09:19 PM
‎Aug-05-2019 09:19 PM
Hi there! First post on the community, but I've been a paypal user for years. Here's the thing, I wanted to create a new personal account, but the moment I'm trying to register, and type the email, it launches me a message saying "Seems you've already have a Paypal account" and suggest me to go to the login screen. I go there, I of course have never used that email for paypal so I try to login requesting a password reset with given email. Then the following message is: "Sorry, we could not verify your identity" and just suggest me to call??   I'm PRETTY SURE I've never set up a Paypal account with that email address. Is there anything I can do? I know the better solution would be use another address, but for the moment I want to know WHY would Paypal tell me "seems you've already have one" and then can't verify it. Thanks in advance!! ... View more
Labels:
  • Labels:
  • Account Status & Verification
  • Login and Password
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros