PayPal Community

@JD5261, the bigger and more important question is why Paypal allows and continues to support a scam site like usenet.nl?   That fact that this is still happening is concerning. Sucked big time to be ripped off by them and having gotten no really assistance in the matter from you guys and you simply sided with usenet.nl, when they are scammers through and through. ... View more

You should be able to reopen/escalate the case...you can also try messaging support. However from my experience and the experiences I've read of others, you wont be getting that money back. I do hope though that I am wrong and you are the lucky one that has success :), especially in these trying times. I opened my case within a matter of hours of the transaction and after a month of back and forth, I still left empty handed.   The sad truth though is...Unfortunately if it's in regards to the usenet.nl transactions, you can kiss that money goodbye...sadly Paypal seems to approve of the scamming methods used by usenet.nl, as it is always the same...they claim they have the product you are looking for, you sign up to trial, only to find they don't have the item...cancel your subscription through their site's account cancellation feature, and hear nothing until suddenly they charge you, after which you query and then they happily cancel your account and wont refund you even though they can see you haven't used their services. You take it up with Paypal and you'll be explain yourself over and over again to a different support person and without reason the outcome will always be for usenet.nl.   Even though no service/item was used/received from usenet.nl, which is already one of the factors that should get you your refund...they will simply close the case and not explain why. And eventually just stop bothering to reply or even attempt to assist.   Best of luck ... View more

@kernowlass    I had only been aware of doing that until a day ago, and have since made sure it has been cancelled there.   My problem is that the $99 has been deducted already, and since I had cancelled my subscription through usenet.nl's site during the trial period, I had assumed it would have unlinked from my PayPal.   Seen as in the past, when cancelling with scribd, they simply stopped deducting from my account once my subscription ended.   For future practice, I will make certain to check automatic payments have been deactivated for anything I cancel...after doing thorough research of the site of course.   Now I need to get my money refunded, seen as I cancelled my account with usenet.nl through their site, after finding they had faked the content I had signed up for. But they apparently never processed my cancellation so that they could claim my money.   It is really sad, coz this is currently how it seems to be (what usenet.nl does which PayPal seems to support and be fine with): Step 1: make a fake site, Step 2: claiming to have items for sale or software, etc (which you {usenet.nl} don't have, but they wont know that until joining), Step 3: require people to join via trial or payment, before they can access anything, Step 4: now that the new member has realised you don't have what you claimed to have, simply don't process or allow member cancellations during trial period or first month, Step 5: bill them for a year subscription (coz I mean why go for a month, seen as they will block all future payments once realising we didn't cancel their account and don't intend to) Step 6: sit back, take their money and relax, PayPal wont do anything about it.     ... View more