I had this happen, but when I followed the link in the email, the site had no photos; it was just the login page AND had everything on one page. The real PayPal home page has a photo and when you go to login, it's a 2-step process: the first page, you put in your email or a phone number, then the 2nd page is where you put your password. I immediately closed it out and typed it in myself. I have a certificate in tech support, and I know that both apps and websites can be cracked, and then mirrored by the hackers. They actually copy the html and the SQL so that it looks legit (unless you know what you're looking for), but it actually is their website to capture your info "behind" the splash page that you see. I check the documents that you can upload to help ensure your account is secure. It stated that PayPal never asks for your SSN. You can upload a photo of your drivers license or passport (with your passport number showing). I still got an email about 2 weeks later. I reported it to spoof@paypal.com, and they responded with a thank you email, telling me to go change my password immediately to something completely unsimilar. I was also told to delete the app on my mobile device(s) and reinstall them, making sure they were the actual ones in my app store. I made sure that I did all that, immediately. I have received no further emails, and had zero issues sending, receiving or getting reimbursements for items that ended up being out of stock. I've been able to transfer the refunded money to my bank account with no problem. I hope this helps.
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