I ordered eight shirts and they were all incorrect and only one vaguely like the pattern I ordered so in short a 100% failure. So we went through the usual complaints scenario : Email complaint sent - 20% refund offered - rejected Email complaint sent - 50% refund offerd - rejected However this time I said that unless I received a full refund I would be contacting Paypal and the BBC "Rip Off Britain" program to expose their scam. Ubnbelievably we were immediately told we would get a full refund and WE NOW HAVE A FULL REFUND! They obviously don't like the idea of bad press and being exposed. Worth a try guys!
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