The site maintenance information was included at the bottom of the email notifying you of your statement. However, this does not seem like sufficient warning. It is a generic email, so I didn't scroll down past my statement information. Also, I'm not sure when it was posted on the site, but I don't even go onto the site unless I need to pay a bill... at the end of the month the day the site maintenance begins. Edit: Good news, everyone. I called customer service, and they will not be charging a late fee.
... View more