PayPal Community

nathanq19 · ‎Sep-16-2019

Hello, what happends when I get a bank chargeback on a purchase where I paid half wth paypal balance and other half with bank card. Will I get all the money back or just the amount paid with bank card.

nathanq19 · ‎Jun-16-2019

Hello I opened a dispute as a buyer on my paypal account but days later I accidentally closed the account and while that was happening the case was still opened. Time has passed and I have gotten an email to say that I have won the case and the refund was sent to my balance or bank but I don't see it on my balance (that was payment method). Please advise on what to do.

nathanq19 · ‎Jun-03-2019

What happens if I the buyer don't escalate a case to a claim? The seller has not responded to the case at all. (If you can’t resolve this issue, you can escalate it to a claim before 6 June 2019. When you escalate a case to a claim, PayPal will decide the outcome, usually within 30 days

nathanq19 · ‎Jun-03-2019

Call paypal so they can have a look into why the account wont allow you to fix the negative balance, surely support will help 🙂

nathanq19 · ‎Jun-03-2019

What usually happens is if the amount lets say 20€ and you only have 10€ on paypal balance, you would go through the transaction paypal will take the 10€ and take 10€ from the bank card too. If there is no money in the bank card or it has declined for some reason then the payment will fail and the paypal balance will not be affected.

nathanq19 · ‎Jun-03-2019

You can go here and select the transaction then file a dispute.

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