Hi there, New to the pay in 3 system and finally used it for a couple of purchases from the same vendor. After the items arrived I realised I infant didn’t need them and sent the items back after 2 days with all box’s wrapping of the item still intact. After reading the return policy multiple times my returns where perfectly in line and evened messaged the vendor to say I was returning the orders, Whilst quoting the order number etc and they even confirmed the return address for me. I have email proof that the vendor did receive the items and had assured me that the refund would be processed on the same day, however a week later I still have not received any refund and the vendor (which is a store here in the UK and has a very big customer base) is not returning any of my emails etc. Can anyone advise what I should do going forward as effectively the vendor is holding the stock which has been paid for mostly my paypals money but mine too. Any help would be muchly appreciated! Kind regards Arran
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