I see the forum pages keep growing on this topic. Here's the deal - ChicV International Holding Ltd. is a recognized scam, yet I see ads for all of their shadow stores on EVERY single platform and site I go on. AOL, MSN, Amazon, Facebook, and any other site you can think of that accepts ads. All of the companies that run their ads profit from doing so, which makes them all complicit in the scam. Many of the companies helping the scam along - I'm looking at you, Paypal, Facebook and Amazon - are well aware of the scam. By denying customer claims these companies continue to profit retaining the processing fees, ad fees etc. ChicV can't do it all by themselves, they have plenty of help along the way. What is so disheartening is that this is becoming par for the course in American industry. I had to fight Paypal quite hard to get my refund back from ChicV. My route to resolution was sending repeated emails to ChicV, documenting their responses, and making it perfectly clear each time that I was aware of their scam. I have also wasted some time leaving negative reviews and fraud reports on every ad of theirs I see on Facebook. Ditto with paypal in terms of letting them know that I was aware of their complicit behavior by processing the orders knowing what kind of reputation ChicV has - they also have a Facebook page where I enumerated my complaints. It shakes companies up to be dragged on social media. Trolls might come after you but it still helps your case, I think. I bumped my case to a claim and was very clear about what was going on and Paypal decided in my favor because, they said, ChicV never responded. Which is true, they didn't once it was bumped to a claim. Interesting. I didn't have to return any items, either. I also just got out of a nasty battle with Amazon regarding a hacked gift card balance in our account and the treatment was very similar. 2+ weeks of negotiating to get the problem resolved, with shabby treatment all the way along. I will say one call to B of A resolved any problem on that end. So why can't Paypal and Amazon provide similar customer service? They lose customers this way, I would think it costs more to have so many different departments and people to handle the same issue over and over. The process is deliberately designed to wear down the customer as a way to retain the funds. Think of the millions these companies make in interest on these illegally retained funds. If you google Paypal's legal history it's not pretty. They've been sued MULTIPLE times for illegally retaining customers' funds but they still keep doing it. These unethical business practices on American companies' part are a larger part of the problem. As always with advertising, buyer beware. However, that said, one would expect that a company like Paypal would vet their sellers better, especially a seller that's running a criminal racket and major fraud. If you don't win your case against Paypal, I would definitely make a complaint to the Better Business Bureau, they can help resolve claims and they have a great site where you can file your complaint. You can also take your fight to Consumer Reports online and there are government sites online to help file fraud claims and claims against businesses who are defrauding you. And Paypal is defrauding you when they don't side with the customer on these ChicV complaints. No doubt about it.
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