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SurrealSentimen · ‎May-22-2019

Thank you!, would I need to advise the customer on canceling the "sandbox" account they may have accidently made? And if so how do they do it? I havn't asked but I think they may since the order was recorded as if it was a 'live' one on my wordpress ecommerce dashboard. Thank you.

SurrealSentimen · ‎May-17-2019

Hi, While I had sandbox enabled at the time, a real live customer made a purchase thinking that it is a read purchase, expecting the product to be delivered. I have not even made a sandbox Paypal account yet. Is there any proof I can provide the customer to explain that the transaction they just made was "null" and only a "dummy" transaction? Can anyone offer advice on how I should fix this problem? Thanks

SurrealSentimen · ‎May-17-2019

Hi, I have a wordpress Ecommerce site. I have set up payment to be done through Paypal. My website has recieved an order, however I do not see any payment processed in my paypal account. I checked my payment settings on my wordpress, and see that the "Enable PayPal sandbox" is checked. Could this have interfered with the customer's payment? and how can I go about figuring this out? Any help is appreciated. Thank you.

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Re: a real customer made a purchase while Sandbox ...

a real live customer made a purchase while Sandbox...

Help with wordpress paypal payment