Hello, A few months ago I purchased a built car motor from a seller who listed it as having "ported and polished cylinder heads". We'll come to find out the cylinder heads on this motor we're completely stock and never ported. I contacted the seller who was apologetic at first about it and contacted the performance shop that did his work. The guy from the shop told the seller that the original heads needed a lot of work to rebuild them but they were never ported. I submitted to PayPal claims the text messages between me and the seller where he states "THE HEADS WERE NOT PORTED LIKE HE THOUGHT", I also included texts he sent between himself and his engine shop stating the heads are not ported, I included emails between me and my engine shop stating when they pulled the motor apart they noticed stock heads. All of this information was provided to PayPal yet my claim has been denied several times and I just don't understand. The last denial, PayPal stated I needed to provide a letter from a 3rd party professional explaining what the issue was. This was very remedial as it's visually obvious that no work was done to these heads like the ad claimed. Even still, I provided this letter from a professional 3rd party shop where he states "these heads are not ported" along with various photographs. What more does PayPal want from me??????????
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