PayPal Community

Oranda · ‎Sep-21-2019

I have the same problem for Japan.. Forcing customers to create an account is a real showstopper 😞 Posted in March this year and again last week ( https://www.paypal-community.com/t5/Merchant-Products-and-Services/Japan-guest-checkout-possible/m-p/1762223/highlight/true#M7441) on which I received no reply.

Oranda · ‎Sep-08-2019

Hi, Would like to add this as an example: http://www.cdjapan.co.jp/guide/help/payment/paypal It literally sates: "CDJapan supports PayPal Express Checkout, allowing people to order without creating an account. Add items to shopping cart and click on the "Check out with PayPal" button to complete your order in a few easy steps." CD Japan has it's address in Tokyo, Japan. It doesn't seem to exclude Japanese customers from Express checkout option? So I would like to ask: am I missing something? Thank you again, Paul

Oranda · ‎Sep-08-2019

Hi Cristina, Thanks for your reply. I am still suffereing from poor customer response to PP checkout on my website. Can you please give an estimation of time when PP express checkout will be available in Japan? This website suggests (at bottom) functionality is already available? https://www.chargebee.com/resources/tools/compare-payment-gateway-providers/japan/#/ Thanks you, Paul

Oranda · ‎Mar-11-2019

Dear all, Although I have set the "Paypal Account Optional" to ON within my PP settings (https://www.paypal.com/us/smarthelp/article/how-do-i-accept-credit-cards-with-express-checkout-using-the-guest-checkout-option-faq3226), my Japanese customers still don't see the Guest checkout button and therefore MUST create an account. This is more or less a showstopper to my business: Japanese are not familiar with e-payment at all (80% of payments in Japan are in cash..) and account creation seems to scare them away. My contact in Japan learned from PP Japan that Guest checkout option is not available in Japan? Link above suggests otherwise. Especially in Japan this feature is much wanted! Can anybody please elaborate on this? Thnx allready

PayPal Community

Re: #Guest checkout

Re: Japan: guest checkout possible?

Japan: guest / express checkout possible?

Japan: guest checkout possible?