Hello, Obitusdator. Welcome to the PayPal Community! Thanks for taking the time to post your message about the situation you've encountered when logging on via the Mobile App. That's no good, for sure!
It may be helpful to disable the fingerprint logon, clear the cache and/or delete the data for the App, re-start your mobile device, and then try logging on again. If that doesn't work, please try uninstalling the App and then re-installing. Please make sure the most current version of the operating system is being used on your mobile device, as well. Lastly, please insure you are logging on through a secure network.
If these suggestions don't resolve the problem, it may be necessary for you to contact Customer Service so assistance can be provided in real time.
I hope this is helpful. Thanks for being a part of the PayPal Community!
Sincerely,
Michael
PayPal_Michael
... View more
