I received an email from paypal last June 21, 2018. It reads below:
"After reviewing your PayPal account, we've determined there to be excessive risk involved in doing business with you and we'd like to begin parting ways in a manner that is least disruptive to your business. If there is any money in your account balance, it will be held for 180 days (from the date of the last payment you received) to cover any disputes that might be opened by your buyers. After 180 days, we may ask you to provide us with a proof of identity and a proof of address before you can withdraw any remaining balance. If there are outstanding buyer complaints open against you, you can refund your customers via the Resolution Centre in your PayPal account. We reserve the right to close any account reported to be involved in possible high-risk behaviour. In the event of a dispute, we'll try to recover the money from you by debiting your PayPal balance first and, if there are insufficient funds in your PayPal balance, we reserve the right to collect your debt to PayPal by any other legal means. We appreciate your patience and understanding regarding this matter and regret any inconvenience it may cause you."
Today is the 220th day but I still am not receiving any email from Paypal. I can still open my account and my funds are still there. There's no any notice that I cannot use their service anymore.
I'd like to ask for your help what action should I do or how could I contact Paypal for free aside from their message center. I tried contacting them many times through message center but I didn't get any response.
Thanks in advance for your help.
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