If you never heard about “Same zip code scam,” please Google it and you will see many people complain about it in past few years. I used eBay and Paypal from 2011 and I have 2 accounts. Totally, I almost did 1000+ buying and selling transactions with 100% positive feedbacks. Recently years, I do feel scams happen more often than before on eBay. I am very careful when using eBay – Paypal and I will follow their all policies just in case I lose seller or buyer protections. Unfortunately, I still got hit by this scam. Moreover, even after I submitted evidence I got from USPS, Paypal still sided with this scammer and took away my money. Here is my lesson. I sold an iPhone on eBay. After buyer got the phone, he wants to return. I accept it. After few days, he updated a USPS tracking and eBay system showed package has been delivered. Package has been signed by someone I even don’t know and I never got any package. I contact local post office and they told me the destination address is not home address and I am also not the receiver. The only thing same is zip code. I guess that is because buyer does not use eBay default label creator and he only update a tracking on the system. In this way, both eBay and Paypal cannot see the real address he shipped to. The only ting eBay and Paypal can see is the package has delivered to somewhere under same zip code. After contact many USPS agents, finally I got a proof shows the package has been shipped to a different address. After I submitted evidence to eBay, buyer closed the case on eBay and escalated to Paypal. I talked Paypal agents and they keep telling me they can only make decision based on the information showing in their system. Finally, they closed my case in favor of buyer. I appealed my case and I see they asked additional information from buyer. After they got additional information from buyer, they close the case in favor of buyer again. I do not know what’s kind of additional information buyer gave to Paypal. However, I believe there is only one truth. Even if buyer’s evidence contradicts mine, it does not mean I am lying. The easiest way figuring out is to call USPS customer service or USPS inspector number, not just easily close the case. Overall, I just feel Pay Pal does whatever the easiest job for them. eBay and Paypal do not care “right or wrong”, “good or bad” or “honest or scam”, as long as they do not lose money. After hours and hours contacting eBay and Pay Pal, I cannot believe I has been treated in this way after paying 10% eBay plus 3%+ Pay Pal processing fee for each transaction. Overall, I hope all honest buyers and sellers can notice this loophole and learn a lesson from my experience. I also hope eBay and Pay Pal can fix this loophole in their system which already existed for years. Links for same scam reported before: https://community.ebay.com/t5/Archive-Bidding-Buying/quot-Same-zip-code-quot-scam-still-alive-and-we... https://community.ebay.com/t5/Archive-Shipping-Returns/USPS-Shipping-Scam-Zip-Code-Tracking-Loophole... https://community.ebay.com/t5/Archive-Shipping-Returns/Same-zip-code-scam-again/td-p/26436486 https://www.paypal-community.com/t5/About-eBay/SCAM-Buyer-returned-random-item-to-my-neighbors-house... https://www.paypal-community.com/t5/About-Payments/Paypal-ignoring-uploaded-evidence-on-a-claim/td-p...
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