I'm trying to report this cell phone company for a deceptive billing practice, which i have now escalated to a PayPal Dispute which since the company resolved the matter, the dispute was closed, however what they did is not only wrong its illegal and it is being pursued under criminal litigation as I have filed a unauthorized charge under false pretenses or deceptive practices against this company. I authorized them to authorize paypal, to check my payment method, but it also said due now 0.00 but they took 25.00 as a deposit which in no clear terms anywhere on their site did it say that, and the order check out clearly said due now 0.00 as a result the 25.00 was refunded the order cancelled and now being pursued under the RICO act and unlawful banking processes. as far as PayPal not having any available staff they haven't since March 18, 2020 and for that concern since PayPal is a financial service, under nCoVID-19 policies on essential services they are required to have some customer facing support. PayPal is defying Executive Orders to remain open under the essential service regulation. If I have to work as an essential service in both logistics and emergency medicine and other money related services have remained opened and providing customer facing support and providing resolutions why can't PayPal do it. Since I work for Elon and SpaceX I will ask Elon if he can talk to the heads of PayPal to help out with the customer service situation. As Elon is one of the original founders of PayPal.
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