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since ‎Nov-11-2018
Country: Bulgaria
Type: Personal
PavelPavlov
PavelPavlov
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Website Preferences link Error

by PavelPavlov in My Account Archives
‎Nov-11-2018 11:21 AM
‎Nov-11-2018 11:21 AM
Hello,  I am having a real nightmare with PayPal support for almost a month now. Regular support does not seem  to understand my issue after about 10 emails back and forth. They keep repeating the same mantra  how they understand my inconvenience, with zero results. I have also  opened 2 tickets with PayPal Tech Support on their new website - NO ANSWER! I just don't understand how is this even possible in the 21 century.  I have a verified Premier account. I am trying to update my Website Preferences (in Seller Preferences), and I am trying to update my Credit Card Statement name,  but the links in  my account do not work.   Instead of Website Preferences, my account redirects to the general account settings.  Instead of Credit Card Statement name, my  account redirects  to an error page  - content not existing.  Why  is this so difficult  to  understand, and why PayPal support is  telling me that my account  is fully functional? ... View more
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