Hi!
So I had one account that I opened earlier and I used it a lot for my ebay. My husband used it also. Anyway, after a long long time, I wanted to delete it cause those cards were long time ago closed (we moved to another country!) and I wanted to use it again. I wanted to access, but it seems to be impossible. And this is why:
The options for recovery password is
1. to send email
2.to call me
3.to send me txt message
4.to answer the questions
So it has to be double checked, right?
The email stands, I use it. BUT!!! The mobile phone number does not exist anymore, so we can cross over the 2 and 3. And call me stupid, but I have no idea what is the answer to the questions. Actually, I write the fact, but it stands that it is incorrect. So it might have been that my husband changed something, but he cannot recall either.
And now comes the MISSION IMPOSSIBLE! I have my email, I receive the verification code and cannot access my account.
!!!
So I do not know what to do honestly!
I sent an email with the specific description of the situation and got some non-related respons that I should log in and... I am beyond upset! Nobody answered, I understand. It is some automatic respons, I think, based on some key words in my mail. So HELP center- not helpfull at all!
WHAT DO I DO?!
I want to delete, cancel that account and I cannot do anything about it because I cannot access it!
Can someone please actually HELP?
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