Wondering if anyone else has come across and resolved issues with being granted eligibility for Paypal Working Capital since moving to a Zettle card reader? I've been with Paypal for over 10 years, increasing revenue YoY and had several WC agreements (all paid off early) Was encouraged last year to change card reader to 'new partners' Zettle and, since the Paypal Here reader was shockingly bad, I jumped at the chance. All transactions have been going through Paypal via Zettle but have been 'ineligible' for WC ever since I repaid my last loan in January 2022 After being thrown from pillar to post trying to work out why I was no longer eligible, (Zettle telling me it's a Paypal issue and vice versa) I finally discovered that for some reason, the income via Zettle is no longer recorded in the algorithm when working out eligibility - Paypal could see exactly how much was coming into the account but for reasons unexplained cannot use that (very same) income any more??! Wondering if anyone else has come across this issue and found a workaround? Not all my income is from my card reader but the majority is - I tried changing the transfer from weekly to daily to show consistent daily income but I am told that without the individual transactions (i.e. the quantity) being recorded on Paypal they can't count the income? I was under the impression Zettle & Paypal were one and the same, was certainly made to believe that when I was encouraged to change card reader last year..... now I feel penalised for doing so. The WC loan has been a lifeline in the past and always counted on it when needed, now I can't fall back on it I am seriously considering leaving Paypal behind me!
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