Thanks Adrian. I understand that the buyer is responsible for duty and taxes. If the seller states that they are using USPS to ship an item, doesn't the buyer have a reasonable expectation to pay the amounts (tax, duty, $5 processing fee) associated with that particular shipping service? If the seller has changed the shipping method and by doing that the buyer now has an extra $25+ in fees, should that be the buyer's responsibility? If the buyer accepts the item and pays those fees, I realize that there is not much that paypal can do. But if the buyer does not accept the package, the package is sent back to the seller. If the buyer then filed for an item not received, would paypal actually decline the claim even though the buyer does not have the merchandise? I understand your recommendation about working with the seller but there are times when a buyer doesn't realize that the seller has changed the shipping method until UPS shows up at the door asking for extra money. At that point, the buyer has no way of knowing if the seller will be willing to work with them and help with the fees. Are you saying the buyer should just accept the package, pay the fees and hope for the best? I do realize that in most cases the seller isn't aware that their actions would result in an extra cost to the buyer but it was their actions that caused the extra cost (by changing shipping methods) so ultimately , they should be responsible imo.
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