Hi, I had the same experience as you did in the same time period. This is a very dishonest seller. They took forever responding and would not provide a return address or respond to sending me an item that looked nothing like the picture and was sent from a third-party source. I've contacted PayPal numerous times about seller avoiding settling the issue. Seller finally offered a 5% refund and then proceeded to work on my sympathy with a sob story that they have a family and need positive feedback to stay in business. They are the biggest rip-off ever. Their product was late and looked nothing like the pictures. I haven't taken it out of the bag or used it and they still refuse to share return address or refund my purchase. I will post everywhere that is possible that this seller is very dishonest and needs to be banned from selling and from the PayPal community.
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