PayPal Community

still the same issue with dishonesty and a lack of respect for customers.   i was told 4 or 5 months ago it would be sorted in short while, just small technical issue paypal end no big deal will be fine, now the goalposts have moved and you cannot use paypal without mobile. i do not blame staff for lying or doing as they are told but id be a little uncomfortable working there time to see if theres any other options, messing folk around when they need to pay for meds, food, family stuff, its not good.   when you call you must confirm who you are so it did seem quite suspect that having done that you cant just tell them the number and unblock the account. they get quite nervous when asked why not and tbf some are very polite and accept its utterly shameful behaviour.    why not just charge people a tenner to unblock their account it would be unfair yes but that way we get to use paypal again buy food etc and the spivs coin in even more dosh.     ... View more

you dont help no one helps i dont really see the point in what you do if you are unpaid voluntry or whatever then what on earth do you get out of this nonsense, id distance myself from this as it seems like dishonesty by paypal. ... View more

Results from the PayPal Help Center How do I report potential fraud by PayPal? 😁         ... View more

so this has still not been sorted, i was told about a month ago possibly 6 weeks it was fault but would be fixed soon and just to give them some time, starting to look like a delibrate fault so they can hold people onto a lot of money by playing dumb or simply ignoring.   ive always though its a bit odd that such a huge company has poor pr and customer service but it is the best way to send people round in circles, stress them out and get them to just accept being bumped. ... View more

FFW in circles for hours... look kid's, big Ben! Parliament!   lol   Always get some good banter when folk are raging, it is incredible though i cant believe they still aint sorted it or at least explained to people whats going on the whole change password, change browser, try signing in from another planet, carry on is even more absurd.      ... View more

yep shameful, as well as not being able to help on phone, or log into account to email, even on "community help centre" there is silence... ignoring people that do nothing wrong and use PP all the time.   Please sort it out paypal and let everyone use their account again this is preposterous !!!!!!!         ... View more

oliva if you cant answer and i understand why you cant as it is insane situation, maybe ask a boss or someone higher up to speak with people and explain.... this stuff could be sorted in no time if someone higher up just accepts the problem is paypals system not the fault of people that dont have mobile. seems a really unfair way to treat people that are loyal customers, have done nothing wrong and believed until recently paypal was excellent service. I need to use my account please someone sort it out. ... View more

can someone from paypal put a wee bit of effort into the job and call me then on landline, no mobile hate them...then il tell you the number or any other details which are needed for daft exercise which is only hassling customers , cos im sick of trying to do it online and calling the helpline that cant help.   oliva or any admin people on here. ... View more

Thanks mate, someone very kind sorted it for me by email, cheers. ... View more