PayPal Community

I finally got resolution with my case after several emails and then speaking directly with a person. My full money was refunded. For those in this same situation escalate the claim immediately and tell PayPal you refuse to send the item back if that is what they ask you to do. My package was opened by a family member so I could t bring it back to the post office to refuse it. If it is unopened then you can bring to the post office and refuse it and they have to ship back for free. ... View more

You got the refund because you refused the package. My package was opened and because of that I couldn’t refuse it. And now Pyoal expects me to spend $107 to send it back to get my $99 refund. Seems stupid and ridiculous to me and PayPal needs to change up yheir policies. That is NOT buyer protection. ... View more

PayPal 100% supports this scam company and NO one is actually getting a refund. I am being made to RETURN the $10 roll up drum toy BEFORE I will get the refund. The MASSIVE problem with that is the shipping will cost $107 for a $10 toy that I never saw or purchased and my refund would only be $99.99. So do the math I get ROYALLY **bleep** and PayPal gets the WIN. ... View more