I am a new user as well and i received the same message and now i'm no longer able to use PayPal ever again. Also they are holding my funds from a sell of telecom products that i sold. I made a sell and received monies and then made a second sell of the same items to the same person and ten i was not allowed to transfer funds like i did the first sell. I then noticed a red icon next to my profile pic so i assumed it was something to do with the profile picture so i uploaded a profile picture then next day received another red icon so i was like was it clear enough so i uploaded another picture and made sure it was clear. Then the next day i received a message on the app that said i was not able to use PayPal ever again and that they are holding my funds for 180 days then they will contact me to transfer funds. I called PayPal and the woman treated me like a criminal. Also i never received any email telling me what i did wrong until after i called PayPal and they treated me horrible. This is crazy and everyone i talk to about this is completely speechless... I'm beyond **bleep** off i'm furious because i need those funds and i was already struggling at the time due to why i sold the items in the first place. So now i sit here steaming and fueling the fire wondering what to do. Sorry to hear that you are going through something similar.
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