PayPal Community

I must admit to all of you that as soon as I reported the package as having been delivered, the hold was lifted and I received my money. It was, however, a week later than the money was paid by my buyer, and I am one hundred percent opposed to this, since I have never given Paypal permission to take out an interest-free, week-long loan from me.   Here are some things I have learned from this experience: 1.) I will join the class action suit if I qualify, simply for the principle. 2.) As a part of my selling policies, I will now REQUIRE buyers to purchase the shipping insurance and return receipt, since this is what Paypal is requiring me to provide them as proof that the item was delivered. This will also protect me from the possibility of the shipping company damaging the perfectly good item, which would make it impossible for me to get paid for the item. 3.) I will be posting a message on any item's listing that I sell, which describes in full detail, Paypal's new scam. This way, buyers are aware of the problem before they bid.   Good luck everyone! ... View more

DC, you mentioned "joining that suit." Are you referring to a class-action lawsuit?  This practice of holding our rightfully earned money appears to me to be a massive breach of contract, (because their policy is nebulous and capricious) not to mention that if they are using our money to invest it for the 21 day period, the SEC might be interested in this as a fraud case. Do you actually know of a lawsuit being developed??? ... View more

I am curious about something:   The Shipping Policy that is right on my sold item's listing reads "Will usually ship within 2 business days of receiving cleared payment."  This language was the default (PROVIDED BY PAYPAL!!!) that came up after I completed the "sellers information" during the initial listing process, and all I inputted was the amount of days it will usually take for me to send off an item.  Of course, this language is nebulous and does not indicate to either the buyer OR the seller, whether the money in question must be cleared into the seller's BANK account, or the paypal account.    You see, what a lovely double-bind Paypal has put me in!  I am not obligated to send this buyer's item until I receive the money in my BANK account (THAT IS HOW I INTERPRET IT, PAYPAL!  THAT'S HOW THE *SELLER* IS PROTECTED!!!).  But, I can't get the money until the buyer has received my item and is pleased with it?!?!  HELLO!?!?   Just how exactly does this policy protect sellers?  I am left wondering, "What if the buyer simply CLAIMS I never sent the item?  He has not asked for shipping insurance, nor for any tracking information.  What's to stop the buyer from claiming it must have gotten lost in the mail?  What if he receives the cell phone I suposedly sold him (although have never been remunerated for), but forgets to give positive feedback?  What if he claims the phone arrived broken?"   In the past, the protection I had as the seller, was that I knew the burden of paying for shipping insurance was on the buyer.  If the shipping service did a crappy job and the item arrived broken, this was the buyer's problem. If they bought shipping insurance, they were covered.  If not, they were SOL.  I had been paid for the item, and it left my hands in working condition from the postal/shipping company.  Now, the burden for this is on the seller!  If the buyer is unsatisfied with the product as a result of circumstances outside of a seller's control, this sets us up to not receive our money, and on top of that, we are out our product!!!  Not to mention that we will never get back all of the time we spent listing the item, preparing the pictures, packing the item, going to the shipping location, and shall we even mention the FEES that ebay and Paypal take???   This is just disgusting, in my opinion.  I understand charging me a transaction fee, and I am willing ot pay for this.  But your company withholding money that is rightfully MINE (NOT YOURS TO COLLECT INTEREST ON FOR 21 DAYS), well this is starting to sound like securities fraud.    I have no reason to have been put into the catagory of "high risk."  I would like to receive the money that my customer paid, BEFORE this phone leaves my hands.  It is a $200. item and I am not willing to part with it until I know that the money is acually MINE!!!  ... View more