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since ‎Aug-15-2018
jackhammerz
jackhammerz Contributor
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Re: INSTRUMENT_DECLINED while executing live payme...

by jackhammerz Contributor in REST APIs
‎Aug-27-2018 03:19 AM
‎Aug-27-2018 03:19 AM
My website was subjected to pre-approval, you should contact ticket-based support to know the exact reason behind your issue. ... View more

INSTRUMENT_DECLINED while executing live payment

by jackhammerz Contributor in REST APIs
‎Aug-17-2018 05:06 AM
‎Aug-17-2018 05:06 AM
Hello. I've been implementing PayPal REST API on my server. Finally completed the checkout flow and made successfull payment with sandbox environment. Now trying to make a payment with a live (production) environment, using my personal customer account. The payment is successfully created. I receive errors when payment is confirmed by the client and servers is executing payment. Server's response is: {"name":"INSTRUMENT_DECLINED","details":[],"message":"The instrument presented was either declined by the processor or bank, or it can't be used for this payment.","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"eb5dde59636b4"} I've read error description. My paypal account have a linked credit card, the card have sufficient founds and I've successfully tested it with other PayPal merchants. So, I think the problem it with the created payment or maybe something else. The created payment's format is: {"id":"PAY-32J348696P6258347LN3KZQY","intent":"sale","state":"created","payer":{"payment_method":"paypal"},"transactions":[{"amount":{"total":"1.00","currency":"USD"},"description":"Silver membership","custom":"34","related_resources":[]}],"experience_profile_id":"XP-YHJB-B2QJ-LMKF-ZGL3","create_time":"2018-08-17T11:08:50Z","links":[{"href":"https://api.paypal.com/v1/payments/payment/PAY-32J348696P6258347LN3KZQY","rel":"self","method":"GET"},{"href":"https://www.paypal.com/cgi-bin/webscr?cmd=_express-checkout&token=EC-0AA42759AS621151E","rel":"approval_url","method":"REDIRECT"},{"href":"https://api.paypal.com/v1/payments/payment/PAY-32J348696P6258347LN3KZQY/execute","rel":"execute","method":"POST"}]} I see that PayPal provides many ways to pay, I assume as as merchant I can face similar issues in future. Is there any way to quickly examine why exactrly the system didn't executed payment? The INSTRUMENT_DECLINED is quite ambiguous. It assumes at least three possible reasons for denial. ... View more

Re: Sandbox account missing payment methods when a...

by jackhammerz Contributor in REST APIs
‎Aug-15-2018 05:56 AM
‎Aug-15-2018 05:56 AM
The forum's editor broke formatting, look here for well-formatted message: https://stackoverflow.com/questions/51858951/sandbox-account-missing-payment-methods-when-approving-created-payment ... View more

Sandbox account missing payment methods when appro...

by jackhammerz Contributor in REST APIs
‎Aug-15-2018 05:52 AM
‎Aug-15-2018 05:52 AM
When I create PayPal Payment using request from my server, the payment is created successfully, and payment id is passed to PayPal. Next, the user must approve payment. PayPal window is opened in user's broswer, and user is prompted to login or pay with credit card. The problem is: When I login with my sandbox customer account, PayPal is not showing any available attached credits cards or paypal wallet balance, it only prompts to add new credit card to sandbox account. If I login with this sandbox account in new a separate browser window, I can see that it has a wallet balance and attached credit card. If I create a Payment with client-side JS request instead of server, the issue is not reproduced and PayPal is showing both wallet balance and credit card. So, I assume the issue lies in the payment's format. The server Payment's format is: { "intent": "sale", "payer": { "payment_method": "paypal" }, "transactions": [ { "amount": { "total": "10.00", "currency": "USD" }, "description": "silver membership", "custom": "account_id:1" } ], "redirect_urls": { "return_url": "https://example.com/return", "cancel_url": "https://example.com/cancel" } } The format of payment that created with client-side JS is way more simple, I took it from one of examples in developer's manuals. If I use the same simple format in server request, it would not allow me to create payment (I think client-side checkout.js just add missing required fields silently). payment: function (data, actions) { return actions.payment.create({ transactions: [{ amount: { total: '10.00', currency: 'USD' } }] }); }, ... View more
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