DO NOT BUY FROM CHICV INTERNATIONAL! I have had the same problem with them. I put it with PayPal to assist with getting the item. Ordered on 6/1/18. When did not receive by 6/26/18, went to PayPal. They recommended communication with seller. Message to seller, they responded to wait another 10-15 days, when item received and I let them know the item was good, they would give me a 15% refund. I had ordered two items. I put in a disput with PayPal. Because there was a tracking number that showed I received the order they closed the dispute. I only received one of the items. I let them know there was still one item missing. I called and spoke with customer service at PayPal. Rena assured me she would handle it from now on and I did not have to do anything else. It would be settled by 8/9/18. I received a email from PayPal a few days ago telling me to get a police report, for a $15.00 order? I am over it. I LOVE THE ITEM I RECEIVED, I WOULD HAVE LIKEd TO GET THE OTHER ONE.
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