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since ‎Aug-01-2018
poukeasa
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Re: Dispute trouble

by DMJohnston1 Contributor in Disputes and Limitations Archives
‎Jun-05-2021 07:18 PM
‎Jun-05-2021 07:18 PM
Unfortunately, PayPal's customer service is so poor that there's no way to receive a meaningful response without filing a complaint with the Better Business Bureau. Anything else - including contacting the executive office directly - is just going to get you a series of canned responses until eventually they stop responding. ... View more

Re: Paypal error when submitting a dispute. Always...

by titaniumbox Contributor in Disputes and Limitations Archives
‎Aug-08-2018 06:26 PM
‎Aug-08-2018 06:26 PM
Update:   I tried again opening a dispute (not giving up, as the seller just gave me a $5 partial refund, hoping she'll get away with it with just a small refund.) Happy to know that Paypal has finally fixed the issue and I was able to open a dispute today. Disputed amount less the $5 partially refunded by seller. I'm always pushing that the sellers have full responsibility to properly packed our items. Its shippers responsibility. They have full control over the situation. Yet they just lazily packed our items in a plastic pouch with no protection whatsoever. Just dumped them in the plastic pouch and get rid of it. No care whatsoever on what happens to our items if it gets damaged during transit. Its a big insult. That a $300+ purchase just sent in a plastic pouch. Very irresponsible. No buyer wants to receive damaged items. ... View more
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