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since ‎Aug-01-2018
namcspad
namcspad Contributor
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Re: How do I show a running balance...

by namcspad Contributor in Reporting Archives
‎Aug-01-2018 08:58 AM
11 Kudos
‎Aug-01-2018 08:58 AM
11 Kudos
After spending about half an hour on a live chat I finally was given a separate website that has the account history statement that we used to be able to access from our main page.  You now have to go to www.paypal.com/history after you log in to your account.  The live chat person kept telling me the steps for "Create a Custom" report in the statements tab which I had tried numerous times.  They suggested trying the "CSV" version which I did; it converted to Excel but I could not ever open it.  The paypal.com/history worked first time.  Try that ! ... View more

Re: How do I show a running balance...

by namcspad Contributor in Reporting Archives
‎Aug-01-2018 08:57 AM
4 Kudos
‎Aug-01-2018 08:57 AM
4 Kudos
After spending about half an hour on a live chat I finally was given a separate website that has the account history statement that we used to be able to access from our main page.  You now have to go to www.paypal.com/history after you log in to your account.  The live chat person kept telling me the steps for "Create a Custom" report in the statements tab which I had tried numerous times.  They suggested trying the "CSV" version which I did; it converted to Excel but I could not ever open it.  The paypal.com/history worked first time.  Try that !   ... View more
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