About a month ago I was having a problem with my debit card where I had made a bunch of different purchases and all of them except one went through my bank account. The last one didn't and ended up putting my PayPal account negative. I called PayPal and asked them why this happened and they kept telling me, oh it's because you had no balance in your PayPal account. I kept telling at them, I NEVER HAVE A BALANCE IN MY PAYPAL ACCOUNT. I HAVE BACKUP FUNDING WITH MY BANK! I finally got someone with a brain to tell me it was because there was so many transfers going from my bank that that last one they couldn't send to my bank. So I just transferred it and all was good. I also asked him about that email saying as of Sept 12th you'll no longer be able to use backup funding for your card and he told me that it was a warning if I didn't update my backup funding that it would my backup funding would be turned off. So yeah their customer service didn't know anything about this happening. When I called yesterday and asked why my card was being declined and they told me they were no longer accepting back up funding I told him they were going to lose a lot of customers. and they have. He agreed with me completely. He said all we can do is keep fighting it and hope they change it back but customer service is on our side. They think it's **bleep** that they did this.
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