We have also been scammed in a similar situation .... Sold an Item on ebay , buyer claimed it did not work in his player. Opened up a dispute , ebay made me accept the request to return and said a refund would be done when i received the merchandise. Guess what ? What i received was not the merchandise , it was an empty envelop . I contacted paypal to let them know i did NOT receive the merchandise back. It made no difference , they gave a refund to the buyer anyway and that was that . They do not protect sellers at all , which not good as they earn the fees off of us sellers. I am now looking for other possibilities but paypal does have such a worldwide name that its hard to suggest something new to the customers, either you offer paypal and get ripped off (loss of merchandise and money) or you use a different P2P service that no buyer wants to use cause they dont have any protection ...its a lose lose situation.
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