I recently got stuck with a counterfeit memory card. Ebay had notified me of the listing being cancelled and the seller being removed from E-bay shortly after paying. I filed a non-receipt claim and closed it once I received it. I tested it to actually be a counterfeit and attempted to make a new claim. I was not able to. However, I was able to simply phone in and when I described the circumstance, they were very quick to simply re-open the case for me due to the circumstances. It may be different for you, but if you are clearly in the right and not much time has passed since closing the first case I don't think you should have a problem - other than the annoyance of calling up. Unfortuantely Paypal's system is not perfect and they do not deal perfectly with every dispute. The best advice is to only submit one claim and change the reason when necessary. If a problem occurs, don't wait for an email, call up in person. Although its not stated clearly anywhere you would want it to be, apparently the rule of law is one dispute per claim.
... View more
