I refunded a payment as the courier lost the item, all went through, I had insurance so all party's are happy. Two days later the courier gets in touch and says they have found the item and my claim would be cancelled and the item sent on to the customer. They have the item and are pleased with it and will pay me as originally agreed. Problem is they say the money hasn't been refunded and it's now 6 days after the refund was made. How long does a refund take? Secondly how do I invoice her again for the original payment? Do I go through ebay or PayPal? Thanks
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