Hi, I paid for some cross stitch related items on 22nd February 2018, around the same time our weather turned bad and things seemed to come to a bit of a standstill. I foolishly paid via family and friends as I already knew the girl a little through cross stitching groups on Facebook, I messaged a week later as my goods were not received, she said they were posted but she lived in the sticks, was disabled and post office only open several days a week that she has to travel long distance to, she said the weather had been bad since posting so could quite easily be held up for that reason, I contacted her last week 11th March following complaining to admin of the group as she hadn't even read my messages. Admin contacted her she messaged said she would check with the post office Monday 12th and get back to me, if I haven't received the goods she would refund me. I messaged Tuesday as I'd heard nothing from her, she never replied I then the next day emailed her no reply I contacted admin of the group again , they tried making contact with her to no response from her, so they posted a message within the group to private message them asap, still no response, so they've now blocked her from that group, I have since messaged her to request the full refund she offered as I still haven't received the goods, she just isn't reading my messages, can I raise a dispute given I used family and friends to pay for them please help I'm losing sleep over this thanks in advance x ☺
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