Hi A very similar thing has just happened to me. I posted an item to a buyer on the 16th December. Presumably it was a Christmas gift. I didn’t hear anything else and thought all was well. Until on the 30th January I got an email to say the buyer had imitated a non delivery dispute. Then it got strange, I did try hard to resolve it with the buyer, but had a bad feeling about the way the dialogue progressed. The buyer eventually claimed it was my fault as I had sent the package to the wrong address, he didn’t live there. This wasn’t true, I used the address PayPal sent me. That address was visible on the dispute in the resolution centre. They even say you will lose your protection from reversals if the address they give isn’t used. To cut cut a long story short, they upheld the buyers claim, even though I had proof of postage to the address I’d been given. I lost my money. There doesn’t seem to be any such thing as protection against reversals, even when PayPal May be at fault. I’ve been with EBay/PayPal since 2002 and had an excellent feedback record. I’ve closed my eBay shop and my PayPal account is next. I have lost all trust in them, they blindly favour the scammers. I certainly won’t accept PayPal payments any more. Be careful out there!
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