PayPal Community

well i wanted to know what you think. but thanks for your time   i'll just accept that paypal works unfairly, by putting me in lose/lose situation and so it is open to fraud if anyone is willing to make it   thanks for confirming that ... View more

i just dont get it. so  in theory, within 5 months, anyone is allowed to claim they have not received delivery, if sellers were unwise to use just a standard royal mail?   so the seller is guilty by default. if i wanted to, i could go through my ebay history, check who was as stupid as me and used regular mail to send out something to me, and get my money back for the last half year, claiming i received nothing?very strange ... View more

of course i would very much expect to receive parcel if i paid for it but it no way i would dream or dare saying i have not received something 3 months after expected delivery date?! my proof of postage would not have helped at all. RM would not accept claims for lost parcels 3 months after expected delivery date (unlike PayPal, which apparently allows the buyer half a year to realize they have not actually received something). so it would have been exactly the same outcome- money taken from my account by paypal and i left to sort it out with RM who do not allow such late claims.   apparently the buyer wasn't at home for 3 months. who would have been able to deliver in such case? nobody. and nobody would have held the parcel for that long. so i was doomed from the moment i sent out the parcel. i cannot believe you think it is fair that the buyer is allowed not to question delivery for months and months, but each to their own ... View more

that's is absolutely disgraceful!   in this case i was in loose/loose situation the buyer suddenly deciding they didn't receive something after 3 months of silence. apparently they were not at home for 3 months, in which case nobody would be holding or re-attempting deliveries for that length of time. post office, of course, wouldn't accept claims 3 months post- factum. why, in paypal's opinion, it should be me who pays for it? i am convinced this was a foul play from buyer's side, unfortunately. why not to keep both goods and money if you can   i will definitely minimize my use of paypal and look elsewhere   good luck to you too, with alternative, and hopefully much better, service providers ... View more

thank you for reply. i dont see why 3 months is considered 'so early'. surely it is a bit illogical that buyer would not report missing delivery for 3 months? hey ho, lesson learnt, paypal account to be closed. seller protection is obviously minimal ... View more