Hi Mr_ramos29,
Thank you for your post and welcome to the community!
I understand your frustration. Fraudulent buyers may encourage you to send the item to a different address from the Paypal transaction and then open a claim saying they did not receive the item from you. To be cover under Seller Protection, if the item you are selling is eligible, you have to ensure that your item is shipped to the appropriate address. Do not accept shipping labels from the buyer or offers to use their shipping services, since you will not be covered.
You can find more information here: https://www.paypal.com/webapps/mpp/ua/useragreement-full#011
Hope this helps!
Jennipher
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