PayPal Community

It won't let you because that address is on your creditcard.  It's really annoying that the message doesn't simply TELL you to update creditcard info first, just "try again".  I called on the phone a month ago, they didn't know what was causing that.  Today I called again and they helped me thru it, but have not fixed the website "try again" message.  Go update your creditcard address first then come back and and do your shipping address updates. ... View more

It won't let you because that address is on your creditcard.  It's really annoying that they don't simply TELL you this, just "try again".  Go update creditcard address then come back and and do your shipping address updates. ... View more

Same here.  I called and reported this about same time (one month ago) the tech said they heard one other compl;aint and are working on it.  A month later it still goes round and round ("try again").  FWIW, in case any techs are reading....   I want to delete my old address and put new address as primary (and only). Incidentally, it identifies my old address as "primary" but when I use PayPal, the 'seller' ships to my 'new' address.  Suggesting that it DOES accept the change of 'primary'.....  But it does not let me delete the old address because it 'thinks' the old address is the primary. ... View more