I sold a handbag four months ago. The buyer opened case stating it wasn't authentic. I sent a screenshot that the brand gave me showing proof of purchase in their system. They cannot reprint a receipt from 10 years ago. PayPal sided with the buyer. She was able to basically borrow my $3,000 designer bag for 4 months and now I have to refund her. I have sold on eBay for almost 10 years and never sold a fake thing. I also have a PayPal MasterCard , I'm closing everything, I'm so disgusted with PayPal. And I find it unfair that I have to take back a used bag she got to rock for 4 months and now decide to get her lined back.
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