I dont blame you. Its ridiculous. I have been trying to get my refund. They said it would take 2 billing cycles... told me just to wait.. almost $400...
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Did anyone ever get it figured out?? I don't have smart connect that I know of. But it's charged me for 3 months that I know of. I can't see my account before then and I guess we are on paperless billing. Did you get a refund?
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