It seems difficult to retrieve order details for the past tax year. Ebay doesn't deal with payment processing especially if past 60 days and u are required to call Paypal to review order details especially if PayPal was not used in some measure. At least on Amazon u can retrieve order details from the item itself without having to call in and be put on hold for 30-40 mins. This recently happened to me when looking for year end expenses and the method of payments used for each purchase for the whole year. When i did get thru I was told he would send me an email of all last years transaction with that detail but 6 hours later i am still waiting to get that email for my tax reporting. When i called again to see what happened to my report the wait was 40 mins. This is not customer service but rather annoyance. Someone needs to examine their customer service and efficiency of online services. I initially thought i could find this data just like Amazon but after trying to find order detail and specific transaction info on method of payment i gave up and called ebay -then PayPal two times over 6 hours to get what i asked for. The whole experience is rather cumbersome and poor use of time if compared to the Amazon site.
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