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since ‎Jan-24-2018
Country: United Kingdom
Type: Personal
johnart63
johnart63 Contributor
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Re: Buyer refund

by johnart63 Contributor in Getting started!
‎Jan-24-2018 02:33 AM
‎Jan-24-2018 02:33 AM
My sincere apologies, I thought you were a PayPal employee and was venting my feelings of helplessness. Thank you for trying to help me, I really do appreciate it. I have tried to do what you have suggested many times now with the same result. I have to do some work now as have already spent hours on this but would be grateful of your continued assistance. I really have never experienced such an obstructive website. ... View more

Re: Buyer refund

by johnart63 Contributor in Getting started!
‎Jan-24-2018 02:06 AM
‎Jan-24-2018 02:06 AM
I have been around in circles several times now doing what you have said, even the message centre sends me around in circles, I try to type a message and all I get is a dropdown suggesting topics, there is no way of contacting Paypal or obtaining a contact number other than reporting them to the Police and having the Police investigate.   You really need to understand your own website before making comments upon it, we are just mere mortals. ... View more

Re: Buyer refund

by johnart63 Contributor in Getting started!
‎Jan-24-2018 01:42 AM
‎Jan-24-2018 01:42 AM
OK, I did that and logged back in which took me back to the opening page "proceed to account overview". No phone number no code. ... View more

Re: Buyer refund

by johnart63 Contributor in Getting started!
‎Jan-24-2018 01:37 AM
‎Jan-24-2018 01:37 AM
Just to make sure that I am not being stupid, I clicked once more on the "Help and Contact" at the bottom of the page, this goes straight to the multiple common questions and no contact info, you click and the bottom of the page and it goes around in circles. ... View more

Re: Buyer refund

by johnart63 Contributor in Getting started!
‎Jan-24-2018 01:30 AM
‎Jan-24-2018 01:30 AM
I supplied everything as requested by Paypal. When you click on customer services it goes to one of those annoying multiple answer pages, there is no contact number or contact email. ... View more

Buyer refund

by johnart63 Contributor in Getting started!
‎Jan-24-2018 12:18 AM
‎Jan-24-2018 12:18 AM
HI All. I sold and sent goods on eBay and the buyer paid via paypal, the delivery was recorded, gps coordinates verified, signed for etc but the buyer said he didn't receive them. The paypal site is a disaster and you can't speak to anyone which I guess is the whole point as a business model, they really don't want to know. I have been sent an email saying the buyer has been refunded and to raise an appeal if I wish to, but "surprise surprise", there is no facility to do this and you just go around in circles. Now short of making a Police complaint against Paypal for supporting criminal activities, is there anything that I can do? ... View more
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