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since ‎Jan-17-2018
MTS_Jennifer
Moderator MTS_Jennifer
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Re: Can't enable "Advanced Credit and Debit Card P...

by Moderator MTS_Jennifer in Sandbox Environment
‎Sep-28-2024 08:27 AM
‎Sep-28-2024 08:27 AM
Hi @zylvie , Thank you for providing the updated information. Your sandbox account and app are setup for Advanced Debit and Credit Card Processing. The issue is the api calls that you are making. For your reference here is the integration documentation on Advanced Debit and Credit Cards, including a code example: https://developer.paypal.com/studio/checkout/advanced/integrate   Here is a sample app with Advanced Debit and Credit Card integration: https://github.com/paypal-examples/docs-examples   Here is a listing of Test Cards that you can use: https://developer.paypal.com/api/rest/sandbox/card-testing/#link-creditcardgeneratorfortesting   The Create Order api call and the capture call is missing the payment source. If the order is created without the payment source then the capture call needs the payment source details. If you are testing in postman your capture call needs this: { "payment_source": { "card": { "description": "Testing Save Payment Method", "number": "{{Card Number}}", "expiry": "2028-07", "name": "John Doe", "billing_address": { "address_line_1": "123 W Main St", "address_line_2": "Building 22", "admin_area_1": "CA", "admin_area_2": "San Jose", "postal_code": "95131-1000", "country_code": "US" },   Thank you, Jennifer MTS PayPal ... View more

Re: Need advice on Account / Donations / Payouts /...

by Moderator MTS_Jennifer in Sandbox Environment
‎Sep-26-2024 04:11 PM
1 Kudo
‎Sep-26-2024 04:11 PM
1 Kudo
Hello @MatriXz , Thank you for posting to the PayPal Sandbox Community. Payment notifications are generated for sandbox accounts, its just that it doesn't get sent to an email server. The notifications get sent to the PayPal Developer Dashboard. As long as your sandbox account is associated with your PayPal Developer Dashboard you can view all email notifications within the Developer Dashboard. Here is how: Log into the Developer Dashboard at https://developer.paypal.com Click on Testing Tools Click Sandbox Notifications You can see all notifications that were sent to your sandbox accounts If your sandbox accounts are not linked to your Developer Dashboard, you can link the sandbox accounts: Log into the Developer Dashboard Click on Testing Tools Click Sandbox accounts Click "Link other sandbox accounts to this developer account" Log into your sandbox account Agree to link the sandbox account Return to the Developer Dashboard Here are the requirements for getting a live account setup with Payouts: https://developer.paypal.com/docs/payouts/standard/#link-payoutsprerequisites The very first requirement is that the account must be a PayPal Business Account. The regulations for completing your account setup varies, and its based on the country that the account is setup in. You are not required to provide an EIN number if your business is a sole proprietorship, however, there may be other requirements based on the country and type of business that you have.   Here is the Guide to setup a non-profit with PayPal, which includes the requirements: https://www.paypal.com/us/brc/article/how-to-set-up-a-nonprofit-account-with-paypal   The other requirement for Payouts is funds in your PayPal Account. The funds must cover the fees as well as the payout in the currency that you are sending.  Credit Cards cannot be used to fund payouts, only the funds in your PayPal Account. You can add funds from a bank account to your PayPal Account. Another option is you can receive donations via Credit Card, or PayPal, which can contribute to the funds in your PayPal Account.   Also if you need it, here is the Country and feature support for Payouts: https://developer.paypal.com/docs/payouts/standard/reference/country-feature/   Here is the documentation on Payouts fees: https://developer.paypal.com/docs/payouts/standard/reference/fees/   Thank you, Jennifer MTS PayPal     ... View more

Re: sandbox get payer phone number

by Moderator MTS_Jennifer in Sandbox Environment
‎Sep-26-2024 03:50 PM
‎Sep-26-2024 03:50 PM
Hello @BoyanG55 , Thank you for posting to the PayPal Sandbox community. Per your request, I have enabled the contact phone number field and made it required for this sandbox account: NHNQNLW7SFBME Thank you, Jennifer MTS PayPal ... View more

Re: When login with sandbox account, I get the err...

by Moderator MTS_Jennifer in Sandbox Environment
‎Sep-26-2024 03:47 PM
‎Sep-26-2024 03:47 PM
Hello @haeny , Thank you for posting to that PayPal Sandbox Community. If your sandbox account is associated with your Developer Dashboard, you can reset the password. Here is how to update the sandbox account password: Log into the Developer Dashboard at https://developer.paypal.com Click on Testing Tools Click Sandbox Accounts Click on your Personal Sandbox account Click Change Password Input the new password, save changes You may see an error when updating the password, the password is still updated. If you do not see your sandbox account in the Developer Dashboard, you can create a new sandbox account, by clicking Create account. After you have reset your password for your personal sandbox account, clear your cache and cookies, and retry the transaction. PayPal is cookies based, so this is why I am having you clear your cache and cookies prior to testing your webpage with the update.   Thank you, Jennifer MTS PayPal ... View more

Re: Can't enable "Advanced Credit and Debit Card P...

by Moderator MTS_Jennifer in Sandbox Environment
‎Sep-26-2024 03:41 PM
‎Sep-26-2024 03:41 PM
Hello @slmdevservices ,   Thank you for contributing to this post. Can you please provide your Account ID for your sandbox account? I can review it to see if there is a specific reason why Advanced Debit and Credit Cards is not enabling. This is how to get your sandbox account id: Log into the Developer Dashboard at https://developer.paypal.com Click on Testing Tools Click Sandbox Accounts Click on your Sandbox Account Scroll down to Sandbox account info Your Account ID will be on the right hand side beneath the Account type Please note only Business Accounts can be enabled for Advanced Debit and Credit Cards.   Thank you, Jennifer MTS PayPal ... View more

Re: Enable Reference Transactions for sandbox acco...

by Moderator MTS_Jennifer in Sandbox Environment
‎Sep-26-2024 03:36 PM
‎Sep-26-2024 03:36 PM
Hello @MatthiasBB  Thank you for contributing to this post. I have enabled Reference Transactions, and future payments scopes on your sandbox account. Thank you, Jennifer MTS PayPal ... View more

Re: Enable the return of billing address

by Moderator MTS_Jennifer in Sandbox Environment
‎Sep-26-2024 03:28 PM
‎Sep-26-2024 03:28 PM
Hi @dpavlov102  Thank you for contributing to this post. Per your request I added the billing address function to both of your sandbox accounts: RLG39UCFAKXKA and HMJVV7KM3LZT8 Thank you, Jennifer MTS PayPal   ... View more

Re: v2/vault/payment-tokens API 403 Forbidden Err...

by Moderator MTS_Jennifer in REST APIs
‎Sep-25-2024 04:00 PM
‎Sep-25-2024 04:00 PM
Hi @WaynePet , Thank you for contributing to this post. Can you please open a ticket to Merchant Technical Support, so we can work directly with you on this issue. When you open the ticket include the sandbox rest api client id, with the details of the error you are receiving. This will allow us to provide more details on this issue and work directly with you on a resolution.   Here is how to open a ticket: Go to https://paypal.com/mts Click Contact us Click Log in with PayPal, log into your PayPal Account Click Contact us Fill in the subject Fill in the case details Thank you, Jennifer MTS PayPal ... View more

Re: API signature

by Moderator MTS_Jennifer in NVP/SOAP APIs
‎Sep-22-2024 03:45 PM
‎Sep-22-2024 03:45 PM
Hello @nimadingle  Thank you for posting to the PayPal Merchant Community. As long as you have a business or premier account you should be able to request api credentials. For API Signature, here are the steps: Log into your PayPal Account at https://paypal.com Go to Account Settings Click Update next to API Access Scroll Down and click on NVP/SOAP API Integration (Classic) Request your API Signature If you do not see an option in your account for API Credentials, its possible you have a personal account. You will need to upgrade to a Business Account. Here is how: Log into your Personal PayPal Account Click the Settings Icon to the left of Log Out Scroll down and click on Upgrade to a Business Account Fill in the details of your Business Account Once you upgrade to a Business Account your view will change and you will have access to your API Credentials. Thank you, Jennifer MTS PayPal ... View more

Re: I receive real payment in sendbox mode

by Moderator MTS_Jennifer in Sandbox Environment
‎Sep-21-2024 04:35 PM
‎Sep-21-2024 04:35 PM
Hi @Thomas___    Thank you for posting to the PayPal Sandbox Community. Sandbox is a virtual environment, so the buyer's funding source was not  charged. Since Sandbox is a virtual environment, and used for simulating payments, the buyer will never see any funds being removed from their funding source. If you would like you can refund the sandbox payment by logging into your sandbox account at https://sandbox.paypal.com, click on activity, click on the transaction and choose to refund the payment. The refund will be a virtual refund. I would recommend re-integrating your shopping cart and pointing to live, to ensure that you receive live payments.   Thank you, Jennifer MTS PayPal ... View more
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