PayPal Community

no, they have the tracking info for several here in this thread and they still take weeks to release the money.     It isn't any of their business to police the transaction, anyway. That's the point. ... View more

35 minutes on hold.   Rep has just picked up.   Re-verifies all my info.   Argues that it is Pay-Pal's role to plice the transaction, even though she sees the packages as being en route using the tracking info I provided and can see that I have a 11 year track record with 100% positive feedback.   I ask he what more I can do, since she can see that the package is shipped. I tell her Pay Pal's role is not to police the transaction.     ... View more

I'm on the phone with them right now.   The first time I called they told me the buyer is now required to give me positive feedback or they won't release the money. I asked him to clarify if that was now PayPal's policy - that the seller (me) has to email and beg the buyer to leave positive feedback so i can receive the payment. He said it was.   I asked to speak to his supervisor and he hung up on me.   I called back. After wading through the menus again and waiting on hold for another rep, I was cut off again as soon as the rep picked up (heard the background chatter and then it went dead).   I called again. I'm now on the phone. Third time... waiting on hold 12 minutes, so far, for the supervisor.     I have an ebay account that is 11 YEARS OLD and my paypal account is nearly 10 years old. I have 100% positive feedback over nearly 11 YEARS on ebay. Paypal has no reason to hold my funds as I have NEVER had a complaint in 10+ YEARS!     If they do not change this policy back, I will NEVER, EVER use ebay or PayPal again, ending my 11 year relationship.   I'll post back with whatever resolution they provided.... if they hang up on me again, I'm done. ... View more