PayPal Community

I placed my order on 12/31 but the purchase was made on 1/3.  I haven't received any letter but cabela's wasn't the store my item was bought from either. ... View more

wrote: The fraud department is excellent. All resolved. Thank you very much. gregsb:   When did you place your order with Tha Du Store?  When did you receive a notice from Cabela's about owing money? ... View more

wrote: Hello everyone,   I am so sorry to hear of everyone's negative experience with this merchant. If you haven't already, please open disputes on these purchases if you did not receive your order or if it was not as described. DarthFring, only receiving one item instead of two would be considered a not as described dispute.    Opening a dispute will not only help to receive a refund, but also help us investigate issues with a particular merchant. Here is information on how to open a dispute: http://bit.ly/2yWDJKo   Thank you,   Michelle     If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution It has been suggested by some in this thread that this merchant (Tha Du Store) is using a triangle scheme involving stolen credit cards.  How and in what way does pay pal protect customers in this situation?   An example:  The customer receives the item ordered and paid with pay pal.  The customer is satisfied with the transaction.  Months from now the customer has to return the item because it was bought by the merchant with a stolen credit card.  What is pay pals policy regarding that type of situation? ... View more

An Update for my experience from an earlier post.   I ordered two items on 12/31 (trail cameras).   I received one of those items (not two).  That item had a receipt charging a name (last name Raja) I was not familiar with for a price more then I paid.   Attempts to communicate with the seller were unsuccessful.  There never were any responses to my inquiries about a refund.  Don't expect any customer service from the seller.   Ultimately the seller issued a refund for the price of the one item I did not receive through pay pal's resolution center.   The item I did receive was new in the box as advertised.  My experience is DO NOT order more then one item at a time.  They are good deals but don't risk more then your willing to lose. ... View more

My experience is as follows:   I found a trailcamera that I hope to buy in bulk.  The item is normally MSRP around 139 but some sites currently offer it for 105.  Tha DU store offers it for 80.  I was surprised by that deal and like the OP couldn't find any history on this buisness.  I would have bought eight of them (their entire stock) but was concerned about the deal being a scam/refurbish etc. so I only bought two for a charge of 160.  That was on 12/31.    I recieved a receipt for my purchase of 2 for 80 a piece for a total paypal charge of 160 from Tha DU Store on 12/31.  That was one order of a quantity (2).   I received a notification on 1/4 that my item has shipped.   Today (1/6) I received a package.  That package has not two but one of the items I ordered.  It was from a sporting goods store in MN.  The item appears to be new in original packaging.  I haven't opened it from the packaging yet because I'm concerned that I only recieved one item when my order was for two.  I will wait and see if I recieve a second package to complete the order before I open it from the packaging.   The item delivered included a receipt.  The receipt lists the order as "one" item and a sale price of 139 with S&H and taxes bringing the total to 167.89.  The "ship to" address is my address and the "bill to" address is in Austin, TX by mastercard.   I'm currently waiting to see if the second package gets delivered and if I recieve any additional charges.   I'll have to wait and see. ... View more