PayPal Community

Yeah I agree, I get the idea, but it is misleading in the limited situations where the item hasnt arrived yet the payment goes through. There are ways to tweak it, if the intent is to hold payment until delivery - like a 'hold payment' option or something. But obviously, it doesnt matter anymore. Which I do think its unfortunate because I thought it was an excellent feature and I think it increased my purchasing quite a bit - I dont have any real facts to check - but I would guess maybe even by 50%? I definitely know I am much more likely to buy something when know I am not paying for it immediately, whereas if the money is coming out right now I will probably think 'nah, I dont really need it that bad...'   I am curious why they nixed it though, I seriously doubt its from complaints about the reductions to 10 days for domestic purchases. And I dont think its to 'improve my PP experience'... hahaha. I think its probably due to one or two reasons; A) too many 'defaults' where people 'float' the payment (like the old days with checks) and then cant cover their purchases; or B) The cost for loaning that money to everyone for up to 14 days was too expensive? I dont know, those are just my guess and are probably way off base....   Either way I think its a bummer.   2¢ ... View more

Yep, I understand that, I have no questions or misunderstandings on how it works. And as a PP user for the last 16+ years I am very familiar and impressed with the buyer protection as well. Paypal has never failed me in that regard.   WIth PAD, I know a retailer is paid immediately but the payment is not deducted for 10 days - supposedly "after delivery". So if the service is titled, and its intent is "pay after delivery" - it is not accurate to 'pay before delivery' is it? If you open a dispute the funds are not withdrawn until its resolved. That could simply be a PP rep reviewing the case and denying your claim and subsequently process the payment. But regardless, my opinion is that if something is advertised with a certain intent, it should meet that intent. It may meet it a large percentage of the time but lately, that percentage has fallen.  ... View more

Now that the date has been changed I have had several instances where domestic purchases have not arrived by the time the payment is processed - so "pay after delivery" is not even accurate. Especially with the holiday season many shipments take longer than 2 weeks. In fact, I ordered something from Samsung on 12/18 using PAD and its still not here and has been delayed twice, currently expected on 1/2/18 - so much for 2 business days.   Anyway, my solution when using PAD in the future will be to open a case whenever the payment is going to be processed and my purchase has not arrived. I feel it is a valid case, my item has not arrived, particularly when pay after delivery is the payment method I used, I mean its right there in the name. It may result in Paypal removing the feature, which is fine too. I do love the flexibility of PAD, but if its not even an accurate service, then why have it, or why call it something it is not.  I used to be very diligent in using the 'pay for purchase now" once something arrived and the charge was still pending, but admittedly I forget most of the time now - and that option was either moved or removed so its not as easy to find anymore.   To summarize my long-winded rant - move it back to 14 or find some way to actually have the option work as intended.   Thank you. ... View more