PayPal Community

Hi @Jackoo04,   How are you today? Sorry to hear about your situation. In order to resolve your issue to access old PayPal account, you need to give a call to Customer Support. Here is how to get the phone number :   Go to www.paypal.com/gb . Click Help and Contact near the bottom of the page. Click Contact Customer Support. Click Call Us and click on call us as a guest. Hopefully, my advise helps to resolve your issue!   Best regards, Nicky ... View more

Hi @Gregoirepiche,   How are you? Based on your inquiries, I sense you plan to receive fund in PayPal. As a receiver, fund is received immediately and will be stored in PayPal account. It is not transferred to credit card. You may need to link a bank account to transfer the fund. If this post does not answer your inquiries, I recommend you call Customer Support so we can provide live assistance and resolve on the spot.   Best regards, Nicky  ... View more

Hi @marknoo,   I'm sorry to hear about unauthorized payments made on your PayPal account. It is good to know you have contacted PayPal. Since your account is accessed without your permission, I would also recommend you change your security questions. Here’s how to change your security questions: Log in to your PayPal account. Click the Settings icon next to "Log out." Click the Security. Click Revise beside "Security Questions." Enter your security questions and answers, and click Save. At the same time, it would be best to change your email address used with PayPal.   Regards, Nicky ... View more

Hi Herkymeyer,   I'm sorry to hear about your issue. In this circumstance, I recommend you give a call to customer service so we can look into this.   Regards, Nicky ... View more

Hi craig_nomad,   For more information on fees, click Legal Agreements at the bottom of any PayPal page, then click PayPal User Agreement and then click Fees. You can also write an email or call to us so we can help to review and advise on the fee.   Regards, Nicky ... View more

Hi lyonealop,   In regard to your limited account, the best way to resolve it to call Customer Service and we will be able to review and assist accordingly.   Regards, Nicky ... View more

Hi Lucasmiamiam,   Thanks for your interest in Samsung Pay. Currently, it is available in US. It is not offered in France.   Regards. Nicky ... View more

Hi sparklingtrue,   I'm sorry to hear about your situation. I would advise  to clean cookies and caches on the browser before you try again. If the issue persist, I recommend you contact us so we can review and help.   Regards, Nicky ... View more

Hi riomardesigns,   It is best you contact with Woocommerce for assistance to remove that option.   Regards, Nicky ... View more

Hi Twin53577,   Sorry to hear you have not received the item. Since the payment is made on PayPal platform, we have a dispute process to help you and your seller resolve the issue in a friendly way. You have up to 180 days after you sent the payment to file a dispute. Here's how to open a dispute: Log in to your PayPal account. Click on the transaction you'd like to file a complaint about. Click Resolution Center near the bottom of the page. Choose which type of issue you would like to report. Enter the details of your complaint. Click Submit. After you open a dispute, you have 20 calendar days to communicate with the seller before the dispute automatically closes. If you can't resolve the problem, you can ask us to investigate by escalating your dispute to a claim within 20 calendar days. Here's how to escalate a dispute to a claim: Log in to your PayPal account. Click on the transaction you'd like to file a complaint about. Click Resolution Center near the bottom of the page. Choose which type of issue you would like to report. Enter the details of your complaint. Click Submit. We will contact you if we need additional information. We will try to make a decision within 30 days. To check the status of your claim, log in to your PayPal account and visit the Resolution Center.   Regards, Nicky ... View more