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since ‎Nov-17-2017
LeahW
LeahW
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Re: Extended Delays & False Advertising

by LeahW in About Business
‎Nov-17-2017 05:35 AM
‎Nov-17-2017 05:35 AM
I've just had the most infuriating discussion with someone from PayPal.  It took me almost 45 minutes to even get a human being on the phone.  This is the first (and will be the LAST) time I have this issue with PayPal.  They have assured me that my funds will be in my account by the 23rd.  Not much help, since I am a very small business and need these funds.  As soon as the money shows up, it's getting withdrawn and I'm through with PayPal.  I'll figure something else out.  They can easily see that I have billed my customer twice a month for the last six years and suddenly they want to be sure my account is "safe".  It's safe all right.  Safe from getting paid for work I performed.  They can't even assure me it won't happen again.     I don't sell or ship anything.  I don't have disputes on my account.  None of the hold reasons apply to me, but they are still holding my money.   The most infuriating thing about this is that we PAY them to process payments for us, and this is how they treat us.  They sure got their cut off the top and weren't worried about it being "safe".  It was safe enough for them to get paid and not wait seven days.  I'll be amazed if it's in my account when they say it will be.   Sorry to vent.  I'm just so angry right now. ... View more

Payment Withheld

by LeahW in About Business
‎Nov-17-2017 05:09 AM
‎Nov-17-2017 05:09 AM
I am absolutely furious.  I have been using PayPal for over 6 years in my transcription business.  I do not SELL anything or ship anything.  They have now placed a hold on the payment for the invoice I recently sent to my Canadian customer and are telling me it will take up to 21 days for me to get the money.  I am NOT a new customer.  NONE of the reason for withholding payments apply to me, as I have no disputes on this account.     I cannot get a human being on the phone to speak to about this.  It's all been through emails that take a day for them to answer.  I tried following the instructions on their last email to me and the system says they are having "technical difficulties".     Believe you me, if I ever get this payment out of their hands and into my account that is the end of my association with PayPal.  I am not a large business that can afford to have my funds tied up for 21 days every time I invoice this client, which I do twice a month.  My choice is either to let my client go or get out of PayPal.  Guess which option I'm going to choose? ... View more
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